Overlake Awarded for Safety Excellence

Overlake Medical Center & Clinics has received the 2020 Healthgrades Patient Safety Excellence Award. Additionally, it was recognized as among the top 10 percent of Patient Safety Excellence Award recipients in the nation for the second year in a row and is the only hospital in the Puget Sound region to receive this honor in 2020.

“For this fiscal year, our harm rate is lower than the goal we set forth before 2020. That is a true testament to our commitment to keep our patients safe and deliver exceptional, quality care,” said Dave Knoepfler, MD, chief medical officer at Overlake. “We take great pride in this achievement, and we are honored to be the only hospital in the Puget Sound region receiving it this year.”

The award is based on a review of 14 patient safety indicators within the Medicare inpatient population. Inpatient data from the Medicare fiscal years of 2016 to 2018 measured “the rate at which serious, potentially preventable complications and adverse events occur.” Other extensive requirements for eligibility included a high standard quality threshold, zero occurrences of foreign objects left during surgery or procedure, adequate sample size for statistical evaluation, and robust data collection.

“Patient safety ratings evaluate the safety and quality of care at a hospital by measuring the rate at which serious, potentially preventable complications and adverse events occurred in the hospital,” according to Healthgrades’ methodology report for patient safety excellence.

In this measurement rating system, Overlake rated “better than expected” under the following events: pressure ulcer rate, postoperative respiratory failure rate, and postoperative sepsis rate. Since 2014, Overlake’s Journey to Zero Harm program has decreased overall harm events by more than 50 percent.

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